- Past notices
- No further notices from the past 7 days.
We are aware of an issue that is impacting some connections for users. We have found that a full reboot of both your wireless router and your primary fibre router (this can be found in your utility cupboard). You can carry out a full reboot of these devices by switching them off at the power outlet for 5 minutes and then switching them back on.
If you have carried this out and are still seeing issues, please contact us via email at support@purefibre.net or call us on 03308082003 (option 2)